Call us on: 0345 548 8887
Business Analyst
- Dartford, Kent -
Closing Date:
About The Company

The Tasker Insurance Group is a fast paced, growing business that is looking for talented and passionate people to join us at every level of the organisation, be that within Gresham, our MGA underwriting business, Tasker & Partners, our Lloyd’s broker, or Tasker Insurance, our retail broking business.

Purpose of the Role

Reporting to the Underwriting Systems Manager and based at our Dartford offices, the successful applicant will be part of a growing in-house development team who are responsible for business analysis, development, testing and support of for our online Insurance B2B and B2C portals and associated underwriting systems.

You will be familiar with underwriting and insurance broking business processes, and in particular insurance products and how they work (questions/answers, premium calculation, refers, declines, excesses, endorsements and point of sale documents). You will be able to converse with colleagues in our insurance business to understand and document their requirements for insurance products, so that they can be produced using our own product builder online system.

Having configured the product with help from our developers, you will then test the product to check that it works as specified and is quick and simple for our customers to use.

You will also investigate any issues that users report with the products or systems, to ensure that they are fixed as quickly as possible to maintain excellent customer service.

Key Responsibilities

To engage with colleagues in all the business teams to gather requirements for new insurance product builds and changes to existing products, and other aspects of the B2B and B2C insurance portals and underwriting systems.

To ensure that required information is identified and captured, to drive improvements in information systems, data management, processes/procedures, organisation and equipment which allow the organisation to operate more effectively.

To be a contact point for the business to progress change or report issues with underwriting and broking systems. To act as the interface between business users and the in-house development team.

To ensure that new products or changes to existing products or system functions are appropriately tested – producing test cases, test plans and undertaking the testing as required.

This is an exciting opportunity to join a fast-paced insurance technology focused team. We look to support team members in growing their skills by giving them the chance to work on new technology and projects to enhance their skills and experience.

Skills & Knowledge
  • You will be a problem solver, who will logically investigate the causes of a problem, in order to suggest effective solutions
  • 3+ years experience in a business analysis role within an Insurance Broker, Managing General Agent or Insurance Company
  • Previous experience of insurance product development essential
  • Previous experience of Underwriting / Insurance Broking Systems such as Acturis, Applied Systems, Open GI or SSP or similar would be helpful
  • Good understanding and experience of Business Analysis practice and process
  • Experience of writing Business & Functional Specifications.
  • Experience of system design and documentation
  • Knowledge of User Acceptance Testing
  • Understanding of software development life cycle
  • Experience of presenting solutions to business users
  • Experience of change management
  • Must be able to communicate effectively
  • Good Excel Skills
Remuneration Package
  • Salary dependent on the role
  • 25 days holiday plus Bank Holidays
  • Membership of Group Death in Service plan*
  • Membership of Group Income Protection plan*
  • Workplace Pension Scheme
  • 6 months probationary period


* after successful completion of probation period

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